Terms of Service

Last updated: 16 September 2023

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Please read these Terms of Service ("Terms") carefully before using radhiantwellness.com (the "Website") operated by Radhiant Wellness, a Pty Ltd formed in South Africa ("us," "we," "our"). These Terms outline the rules and guidelines for using our Website and services.

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Your access to and use of this Website is contingent upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users, and others, who access or use the Website.

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By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you do not have permission to access or use the Website.

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Customised Therapy:

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We may offer customised therapies tailored to individual needs. Please note that some of these therapies might not have approval from recognised bodies such as the South African Health Products Regulatory Authority (SAHPRA). By using our services, you understand and willingly accept the treatments, whether they are approved or not.

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Mediation and Arbitration:

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Should any dispute arise, both parties agree to first attempt to resolve the disagreement through mediation. If mediation proves unsuccessful, binding arbitration in accordance with the Arbitration Foundation of Southern Africa (AFSA) rules will be the next step, rather than resorting to court proceedings. The arbitrator will be qualified by education, training, or experience to resolve the dispute.

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Financial Agreement:

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Users of our platform are responsible for all charges incurred during their use. All payments are due within seven days of incurring a charge. Failure to meet this obligation may lead to the termination of the user's account or other remedies at our discretion.

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Governing Law:

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Our terms and platform are governed by the laws of the Republic of South Africa. Any disputes or legal issues that aren't handled through arbitration will be resolved in the relevant courts within South Africa.

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Severability:

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If any part of our terms is found to be unenforceable or invalid, the remaining parts will still be in effect.

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Acknowledgment:

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By using our platform, you affirm that you've read, understood, and accepted these terms voluntarily without any external pressure. You've not relied on any external verbal commitments or promises about our services outside of this agreement.

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Termination:

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The permissions granted to users commence from the date of account creation or acceptance of these terms and will remain active until the user decides to terminate them. However, specific clauses like the financial agreement, governing law, and arbitration will remain enforceable even after account termination.

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Prohibited Uses

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By using our Website, you agree to avoid:

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• Impersonating or attempting to impersonate Radhiant Wellness or its employees;

• Misrepresenting your identity or any affiliations;

• Sending unsolicited promotions or spam;

• Disrupting other users' enjoyment or use of the Website;

• Utilizing robots, spiders, or other automated processes without permission;

• Using the Website in any harmful manner, including distributing malware or viruses;

• Attempting unauthorized access to our servers or databases;

• Violating any federal, state, or local laws.

No Warranty on Website

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Our Website is provided "as is." We offer no warranties, express or implied, and by using our Website, you understand and accept this condition.

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Availability, Errors, and Inaccuracies

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We are not responsible for any errors, inaccuracies, or unavailable services or products listed on our Website. Prices and availability are subject to change.

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Limitation of Liability

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In no event will The Company (Radhiant Wellness Pty Ltd and any branches or subsidiaries or it’s parent company) be held responsible for any damages arising from the use or inability to use our Website.

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Third-party Websites

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Our Website may contain links to third-party websites, which are not operated by us. We are not responsible for their content or practices.

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Intellectual Property

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All content on this Website is the property of Radhiant Wellness or respective third-party owners and is protected by copyright laws. For potential infringements, please contact Radhiant Wellness at info@radhiantwellness.com

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Governing Law and Disputes

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These Terms are governed by South African law. Any disputes arising from these Terms will be handled in a court located in South Africa.

Changes to the Terms

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We reserve the right to modify these Terms at any time without notifying you. It is your responsibility to review them periodically.

Understanding of Medical Risks:

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I (The Client booking and using the service offered by Us “Radhiant Wellness”) understand that all medical procedures and treatments carry risks, and by consenting to the use of any custom therapies from the Practice, I acknowledge and accept the potential risks and complications involved. I also understand that there is no guarantee of the effectiveness of any treatment or procedure.

Electronic Communication:

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I understand that communications via email, text, or online platforms are not entirely secure. While the Practice takes precautions to safeguard my information, I consent to the use of these electronic communication mediums for the transmission of health and other information.

Intellectual Property:

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All content on the Company (Radhiant Wellness Pty Ltd and any branches or subsidiaries or it’s parent company)  website, including text, graphics, logos, and images, as well as the compilation thereof, and any software used on the site, is the property of the Practice or its suppliers and is protected by copyright and other laws.

Data Protection:

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I understand that The Company (Radhiant Wellness Pty Ltd and any branches or subsidiaries or it’s parent company) may collect, store, and use my personal data for the purpose of providing healthcare services. The Practice will take all reasonable precautions to ensure the security and confidentiality of my data. The Practice will not share my data with third parties without my explicit consent, except where required by law.

Termination:

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The Company (Radhiant Wellness Pty Ltd and any branches or subsidiaries or it’s parent company) reserves the right, in its sole discretion, to terminate your access to its services and the related services or any portion thereof at any time, without notice.

Change of Terms:

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The Company (Radhiant Wellness Pty Ltd and any branches or subsidiaries or it’s parent company)  reserves the right to modify these terms at any point. It is my responsibility to check the terms periodically for changes. My continued use of the services following the posting of any changes to these terms constitutes my acceptance of those changes.

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Website Content:

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Information provided on the The Company (Radhiant Wellness Pty Ltd and any branches or subsidiaries or it’s parent company) website or through its services is intended for general informational purposes and should not be considered as medical advice. I should always consult with a professional before making any decisions based on this information.

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Questions

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For any inquiries about these Terms, please contact us at info@radhiantwellness.com.